Mittord
How can we help?
Answers to the most common questions below. For anything else, reach out directly.
Bugs & feature requests
Track existing reports or file a new one on the feedback platform.
Go to feedback platformFrequently asked questions
How does the free tier work?
Free accounts can save up to 200 words across up to 5 sources, use Flash Card and Multiple Choice sessions, and generate up to 10 AI example sentences per day. Translation lookups, the daily reminder notification, and full data export/import are available on free as well. Mittord Pro removes these limits — see the app for current pricing.
How do I restore a purchase?
Open Settings in the app and choose Restore Purchase. Make sure you're signed in with the same Apple ID used for the original purchase — Mittord Pro is billed and managed through the App Store, so restoring pulls your subscription status directly from Apple.
How do I export my data?
Go to Settings → Data & Backup → Export. You can export your full dictionary as JSON or CSV. This is free for everyone, on both the free and Pro tiers — your words are yours, and exporting them is never paywalled.
How do notifications work?
Mittord uses two kinds of notifications, and you can turn each on or off independently in Settings. A daily nudge reminds you to add a word if you haven't yet that day. A due-words alert fires only when you have review-worthy words waiting — at least 3 by default — and taps straight into a review session.
How do I report a bug?
Use the feedback platform linked above — it's the best place for bug reports and feature requests, since it keeps them visible and trackable. For anything more sensitive or account-specific, email support directly.